FAQs

RT7 Beauty Pro is an online and offline store based in Garden Grove, California, offering authentic K-Beauty (Korean cosmetics, skin care, nails, hair) products. Our store serves both general consumers and beauty industry professionals, providing a wide selection of products for everyone.

• Professional Customer is for licensed beauty professionals such as hair stylists, estheticians, and nail technicians who operate or work in a salon. Members receive exclusive discounted pricing.
• To apply, please submit the requested documents when creating an account. Once verified, you will receive confirmation via email.
• Regular Customer is for general customers who wish to purchase products at standard retail prices.

• Email: support@rt7beautypro.com
• Contact Form: Available on our website
• Response Time: Usually within 24–48 hours

Yes. All of our products are 100% authentic, sourced directly from Korean headquarters or official distributors.

• Credit/Debit Cards (Visa, MasterCard, AMEX, etc.)
• PayPal
• Select digital wallets (Apple Pay / Google Pay, if available)

• Returns/exchanges are available if the product is defective, damaged, or incorrect.
• Opened or used products cannot be returned or exchanged due to hygiene reasons.
• Please contact our customer service with photos of the issue for a quick resolution.

• Within the U.S.: Orders are shipped via USPS or UPS and typically take 3–7 business days.
• Shipping fee: Shipping cost varies depending on the product and order amount.

Currently, we only ship within the United States. We plan to expand international shipping in the future.